Privacy Policy

Last Updated: July 8, 2026

Introduction

mesa-whale ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you use our website or engage our services.

Information We Collect

Personal Information

When you contact us or use our services, we may collect:

• Name and contact details (email address, postal address)
• Property preferences and search criteria
• Financial information relevant to rental applications
• Communication records between you and our team
• Any other information you voluntarily provide

Technical Information

When you visit our website, we automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring website addresses
• Device information and operating system

How We Use Your Information

We use collected information to:

• Provide property rental services as requested
• Communicate with you about properties and services
• Improve our website and service offerings
• Comply with legal obligations
• Protect against fraud and unauthorized activity

Legal Basis for Processing

We process your personal data based on:

• Contract performance: to provide services you've requested
• Legitimate interests: to improve our services and communicate effectively
• Legal obligations: to comply with applicable laws and regulations
• Consent: where you've provided explicit consent for specific purposes

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Property owners and their representatives (with your consent)
• Professional advisors (solicitors, accountants) when necessary for service delivery
• Service providers who assist our operations (IT services, communications platforms)
• Law enforcement or regulatory bodies when legally required

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights

Under applicable data protection laws, you have rights to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at [email protected]

Cookies

Our website uses cookies to enhance functionality and user experience. For detailed information about our cookie usage, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children.

International Data Transfers

Your data is processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this privacy policy or our data practices, contact us at:

mesa-whale
Baltic Quarter
Liverpool L1 0AH
United Kingdom
Email: [email protected]

Supervisory Authority

If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.